Our couriers ensure that your goods are correctly signed for thus ensuring that your parcel is in safe hands. Menswear Online does not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a location (eg shed, garage, neighbour etc) we cannot accept responsibility if you fail to receive your parcel.
Your purchase is insured if your parcel is lost/damaged/stolen whilst in transit and under the care of the couriers. Once the parcel is delivered it is no longer covered under this agreement and the responsibility of the parcel and its contents falls to the recipient.
To avoid issues with your order, please ensure that your billing address matches the address on your card statement and that the card holder’s name is written as it appears on the card. If your shipping details are different to your billing, please make sure to update the shipping address in addition to your billing details.
If you have any additional questions surrounding delivery please contact us at firstname.lastname@example.org